Kikomba uses multiple shipping methods depending on the location the order is going to. Kikomba currently ships to the majority of the world but due to some restrictions we are unable to deliver to certain countries. We do however plan to expand worldwide in the future.
Delivery costs differ depending on the items you buy and the country the items need to be sent to. Delivery fee’s are calculated on checkout.
Tracking your order.
Once your order has been shipped you will receive an email with your tracking number and a link to where you can track your item online. Kikomba uses a number of different courier and shipping companies depending on the country the order is being delivered to.
How fast are orders dispatched from Kikomba?
If we have stock of the item it will be packaged and shipped to you within 72 hours of purchase. Stocked items usually take 3-10 working days to arrive depending on your location. If we do not have stock of the item this generally means it needs to be made specifically for your order. These orders take 4-6 weeks to be made and then shipped to you. Our artists come from all over Africa and the world. All items are then inspected by our quality assurance team and then shipped to you.
Orders not delivered.
This is a very unlikely event but if your order has not arrived in a suitable time frame please contact us so we can help track down your parcel.